Common Questions & Resources

Khan Academy Districts

• Administrator Reports
• District Accounts
• District Rostering
• District Teachers

MAP Accelerator

• District Teachers
• District Rostering
• District Accounts
• Administrator Reports

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  How do I purchase MAP Accelerator for my district?
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  How do I review and adjust my students’ placement?
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  MAP Accelerator Best Tips for Students
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  MAP Accelerator Welcome Guide for Educators
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  MAP Accelerator Welcome Guide for Parents
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  MAP Accelerator Welcome Guide for School Leaders

Missions at Khan Academy

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  Moving from Missions to Course Mastery in June 2020

Creating New Accounts

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  What are the basic requirements for usernames?
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  How do I set up a new user account?
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  Where is the verification email for my new account?

Managing Existing Accounts

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  How do I change my username?
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  How can I find my username or any of my students' usernames?
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  How do I change the email address I use to log in to my account?
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  Can I transfer accounts from one email address to another or combine accounts?
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  How do I reset my password?
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  What are the basic password requirements for Khan Academy?

Exercise and Video questions

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  What should I do if YouTube is blocked for my district?
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  Why did I get the problem wrong when entering the correct math expression?
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  How do I report mistakes in videos?
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  Why am I getting the problem wrong when entering the correct answer?
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  Why can't I vote on a comment?
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  How do I report a mistake or issue with an exercise?

Press

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  I am a member of the press, how can I get in touch?
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  I would like to invite a member of Khan Academy to speak at an event. Who do I contact?
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  Press releases and other resources

Careers

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  How can I check the status of my application?
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  How can I apply to work at Khan Academy (full-time or as an intern)?

About Khan Academy

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  Weekly math learning plans for grade three through Algebra 2 to keep children on track for the rest of the school year
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  How can Khan Academy be used for distance learning during school closures?
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  What is the Khan Lab School?
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  What are Khan Academy's Community Guidelines?
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  What are Khan Academy's content sponsorship principles?
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  Can Khan Academy give me a certificate or diploma?

News and Updates

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  Community Update: July/August 2020 Programming Contest Winners (Sports!) 🏅⚽
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  Content update: new World History Project - 1750 course
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  Content Update: June 2020 (New content in Art, US and World History, ELA Beta, Math, and more!)
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  Content Update: Title change for AP Courses
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  Community Update: May/June 2020 Programming Contest Winners (Music) 🎼🎧
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  Update: Khan Academy Mobile App Update - now with multi-tasking support for iPad!

Content Updates

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  Content Updates - October 2020
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  Content Updates - September 2020
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  Content Updates - August 2020
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  Content Update: Math and AP Special Edition (July 2020)
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  How can I find courses that aren’t listed in the Course menu?
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  Content Updates - June 2020

Khan Academy India

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  Weekly Math learning plans for classes 6th-10th (India) to prepare students better for the upcoming school year.
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  Math plan for folks entering Class 10 (India)
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  Math plan for folks entering Class 9 (India)
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  Math plan for folks entering Class 8 (India)
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  Math plan for folks entering Class 7 (India)
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  Math plan for folks entering Class 6 (India)

LearnStorm 2019

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  Does anything assigned by a teacher count? What if it’s in a different subject or grade?
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  If a teacher deletes an assignment, does it remove assignment progress in the LearnStorm Tracker?
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  If a student completes the assignment late, does it count towards LearnStorm progress?
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  Can I get data reports/progress reports for my school?
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  How do I move from one level to the next?
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  Will student work on material that I haven’t assigned count in LearnStorm?

News and Updates Archive

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  💻 Community Update: December 2019 Programming Contest Winners (Computer Science for Good) 🖥⌨️
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  Content Update: December 2019 (New content in AP, Art History, College and Careers, Science, and more!)
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  📚 Community Update: November 2019 Programming Contest Winners (Favorite Author) 📖🤓
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  Content Update: November 2019 (Grow with our updates to Growth Mindset, ELA Beta, Science, and more!)
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  Update: SAT Practice Activity Subject Filter in Coach Tools
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  Content Update: October 2019 (Chill out with ELA, AP US History, Art History, Khan for Educators, and more!) ❄️