Common Questions & Resources

Creating New Accounts

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  What are the basic requirements for usernames?
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  How do I set up a new user account?
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  Where is the verification email for my new account?

Managing Existing Accounts

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  Account Settings
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  Students' Settings

Exercise and Video questions

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  Issues with Videos
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  Issues with Exercises
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  Account Issues and Information

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  What happens to my Mastery and Energy points when I start an activity over?

Press

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  I am a member of the press, how can I get in touch?
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  I would like to invite a member of Khan Academy to speak at an event. Who do I contact?
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  Press Center

Careers

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  How can I check the status of my application?
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  How can I apply to work at Khan Academy (full-time or as an intern)?

About Khan Academy

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  School Closures
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  About Us
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  Guidelines
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  General Information

News and Updates

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  Update: Assignment Scores CSV Download Feature Release!
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  Update: View mastery and assignment information within exercises, videos, and articles!
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  Update: Restart the practice activity you’re working on— introducing the “Start over” link!
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  National Fall LearnStorm Challenge: Enroll to Qualify for Prizes!
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  Guide to the LearnStorm tracker classroom engagement tool
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  Content Update: 2022 Middle School Science from Khan Academy!

Content Updates

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  Content Update: Content added to Eureka courses (8th grade, Algebra 1, Algebra 2, Geometry, and Precalculus)
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  Content Update: Summer 2022 updates to 3rd, 4th and 6th grade math courses! 
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  What ELA material does Khan Academy have?
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  Content Update: Grammar course improvements
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  Summer 2022 High School science course update
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  Science Courses Updates in July 2021

Khan Academy India

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  Weekly Math learning plans for classes 6th-10th (India) to prepare students better for the upcoming school year.
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  Math plan for folks entering Class 10 (India)
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  Math plan for folks entering Class 9 (India)
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  Math plan for folks entering Class 8 (India)
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  Math plan for folks entering Class 7 (India)
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  Math plan for folks entering Class 6 (India)

News and Updates Archive

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  💻 Community Update: December 2019 Programming Contest Winners (Computer Science for Good) 🖥⌨️
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  Content Update: December 2019 (New content in AP, Art History, College and Careers, Science, and more!)
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  📚 Community Update: November 2019 Programming Contest Winners (Favorite Author) 📖🤓
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  Content Update: November 2019 (Grow with our updates to Growth Mindset, ELA Beta, Science, and more!)
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  Update: SAT Practice Activity Subject Filter in Coach Tools
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  Content Update: October 2019 (Chill out with ELA, AP US History, Art History, Khan for Educators, and more!) ❄️