Exercise and Video questions
Issues with Videos
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What should I do if YouTube is blocked for my district? -
How do I report mistakes in videos?
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Why are Khan Academy videos not playing for me?
Issues with Exercises
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Why did I get the problem wrong when entering the correct math expression?
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Why am I getting the problem wrong when entering the correct answer?
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How do I report a mistake or issue with an exercise?
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How do I enter math symbols in an exercise?
Account Issues and Information
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What happens to my Mastery and Energy points when I start an activity over?
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Why can't I vote on a comment?
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What are energy points, badges, and avatars?