Common Questions & Resources

Moving from Missions to Course Mastery in June 2020

What are the basic requirements for usernames?

How do I set up a new user account?

Where is the verification email for my new account?

How do I change my username?

How can I find my username or any of my students' usernames?

How do I change the email address I use to log in to my account?

Can I transfer accounts from one email address to another or combine accounts?

How do I reset my password?

What are the basic password requirements for Khan Academy?

What should I do if YouTube is blocked for my district?

Why did I get the problem wrong when entering the correct math expression?

How do I report mistakes in videos?

Why am I getting the problem wrong when entering the correct answer?

Why can't I vote on a comment?

How do I report a mistake or issue with an exercise?

I am a member of the press, how can I get in touch?

I would like to invite a member of Khan Academy to speak at an event. Who do I contact?

Press Center

How can I check the status of my application?

How can I apply to work at Khan Academy (full-time or as an intern)?

Weekly math learning plans for grade three through Algebra 2 to keep children on track for the rest of the school year

How can Khan Academy be used for distance learning during school closures?

What are Khan Academy's Content Principles?

What is the Khan Lab School?

What are Khan Academy's Community Guidelines?

What are Khan Academy's content sponsorship principles?

Content Update: February 2021 (Art, Art History, Khan for Educators, and more!)

Content Update: January 2021 (Chemistry additions!)

Content Update: December 2020 (Science content for learners in India!)

Content Update: November 2020 (Science content for learners in India!)

Content Update: October 2020 (Science content for learners in India!)

Content Update: September 2020 (Science content for learners in India!)

Content Updates - October 2020

Content Updates - September 2020

Content Updates - August 2020

Content Update: Math and AP Special Edition (July 2020)

How can I find courses that aren’t listed in the Course menu?

Content Updates - June 2020

Weekly Math learning plans for classes 6th-10th (India) to prepare students better for the upcoming school year.

Math plan for folks entering Class 10 (India)

Math plan for folks entering Class 9 (India)

Math plan for folks entering Class 8 (India)

Math plan for folks entering Class 7 (India)

Math plan for folks entering Class 6 (India)

Does anything assigned by a teacher count? What if it’s in a different subject or grade?

If a teacher deletes an assignment, does it remove assignment progress in the LearnStorm Tracker?

If a student completes the assignment late, does it count towards LearnStorm progress?

Can I get data reports/progress reports for my school?

How do I move from one level to the next?

Will student work on material that I haven’t assigned count in LearnStorm?

💻 Community Update: December 2019 Programming Contest Winners (Computer Science for Good) 🖥⌨️

Content Update: December 2019 (New content in AP, Art History, College and Careers, Science, and more!)

📚 Community Update: November 2019 Programming Contest Winners (Favorite Author) 📖🤓

Content Update: November 2019 (Grow with our updates to Growth Mindset, ELA Beta, Science, and more!)

Update: SAT Practice Activity Subject Filter in Coach Tools

Content Update: October 2019 (Chill out with ELA, AP US History, Art History, Khan for Educators, and more!) ❄️