How can we help?
Parents
Getting Started
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Parent Quick Start Guide -
Quick-Start Guide: Parents of Children ages 12 & Under
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Quick-Start Guide: Parents of Children Ages 13+
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Guide to the Parent Dashboard
Setting up and Managing Child Accounts
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If my child is younger than age 13, what login options are there?
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How do I create child accounts?
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How can I edit my child's settings?
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How are child / restricted accounts different from regular accounts?
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How do I delete my child's account?
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How does my child remove coaches on the mobile app?
Troubleshooting Issues with Child Accounts
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My child can’t link their account to College Board because the website says they’re under 13. How do I fix that?
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When my child logs in, why are they redirected to my Parent account?
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Why was my child's account deleted after 7 days?
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How do I reset my child's password?
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Why am I getting all of my children's points when they add me as a parent or coach?