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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Completed course doesn't count as such
0 votes 1 comment -
Video Speed Setting Missing
0 votes 1 comment -
can't assign geometry or algebra level I to my classes
1 vote 1 comment -
Completed Work Not Registering With Khan Academy?
0 votes 3 comments -
Unable to invite child
1 vote 1 comment -
2 class accounts but I want only one.
0 votes 1 comment -
Student is "active" in KA but CANNOT login.
0 votes 1 comment -
Work not showing
0 votes 1 comment -
Sign In for Google not showing up
0 votes 3 comments -
Why am I not able to get the badge "tesla"?
1 vote 13 comments -
Course Mastery Percentage Dropped
0 votes 2 comments -
Error about Hiding Visually Dependent Content
0 votes 2 comments -
My consecutive days streak ended
2 votes 11 comments -
want to change from Math (India) to just Math for students in Indonesia
0 votes 2 comments -
Khan Academy Kids- China
0 votes 1 comment -
Lost Progress
0 votes 8 comments -
Trouble linking child's account to my account as his coach/teacher
0 votes 2 comments -
My LSAT progress is gone
0 votes 2 comments -
my child can't log in
1 vote 2 comments -
You do not have access to view this content for this user.
0 votes 3 comments -
Students' names listed alphabetically
0 votes 1 comment -
Students can not log in
0 votes 5 comments -
My child's school teacher's assignments aren't showing up.
0 votes 1 comment -
geometry course
0 votes 1 comment -
Students Having Trouble Using "Connect with Google" Login Option
1 vote 5 comments -
loading khan academy videos
1 vote 2 comments -
Cannot log child in
0 votes 1 comment -
reactivate my student
0 votes 1 comment -
Log In Issues
0 votes 1 comment -
Several issues, Kid can't join my classroom, available content is restricted.
0 votes 2 comments