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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Told I didn't pass a task even though I completed it with more then needed and in less time
0 votes 3 comments -
Can't login from new PC
0 votes 2 comments -
Milestone meters increasing but activities not showing on progress screen
0 votes 1 comment -
Programs not Loading
0 votes 2 comments -
I only see videos and articles in the Linear Algebra course
0 votes 1 comment -
What is students use join codes multiple times?
1 vote 2 comments -
Synching Google Classroom
0 votes 2 comments -
Khan Academy is not loading
0 votes 2 comments -
I am having problems displaying the number of days of study.
Planned0 votes 2 comments -
It won’t let me pick my answer
0 votes 2 comments -
LSAT Practice Test Error
0 votes 2 comments -
MAP Accelerator Placements
0 votes 1 comment -
About Streak: Streak counter is not showing in Khan Academy Profile
1 vote 8 comments -
Khan Academy Speed
1 vote 1 comment -
Assignment Question Number Under the assignment score tab
0 votes 1 comment -
avatar
0 votes 2 comments -
Student's activity not showing
0 votes 2 comments -
My child’s progress won’t update.
0 votes 4 comments -
Units completed are not showing up as completed
0 votes 3 comments -
Account deletion
1 vote 3 comments -
I keep losing my points
1 vote 2 comments -
Invite my kid does not work
0 votes 2 comments -
Total Learning Minutes
1 vote 1 comment -
How do I gain control of my child's account?
0 votes 2 comments -
Clerk
0 votes 2 comments -
Khan Academy for Kids on Kindle Fire HD8
0 votes 4 comments -
One students lesson not loading
1 vote 4 comments -
Server Error
1 vote 2 comments -
Parent Dashboard: SAT practice: Correct/Total Problems not showing.
0 votes 2 comments -
My streak ended because of technical issues
1 vote 8 comments