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Technical Issues and Workarounds

Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!

Newest post Recent activity Votes Comments

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mysterious changing answers (SAT practice test)
- July 31, 2019 20:06
- ejmorro
1 vote 10 comments
[Error code: fatal]
- July 21, 2019 07:12
- Daniel Park
6 votes 14 comments
Cours de mathématiques : lycée
- July 19, 2019 09:12
- Pierre Ingelaere
1 vote 5 comments
P3D performace improvement.
- July 04, 2019 13:17
- Forgotten
0 votes 2 comments
Ability To Retake LSAT Practice Tests (Didn't Pause Test, Completed Improperly!)
- June 25, 2019 22:45
- mgrice2
1 vote 2 comments
KA anti spam program and automatic flagging
- June 20, 2019 03:22
- Markarino /TEE/DGPE-PI1 #Evaluate
3 votes 1 comment
There are no transcripts in the "Converting a Fraction To a Repeating decimal" video
- June 18, 2019 22:34
- carlyoni0
3 votes 2 comments
Suggestions Needed
- June 18, 2019 21:53
- Britanie Estrada
3 votes 1 comment
How do you remove the video titles while watching videos?
- June 07, 2019 06:59
- Knedo Denk
2 votes 5 comments
notifications and energy points badge - showing up still, even after turning off in settings
- May 20, 2019 11:41
- A. N.
1 vote 4 comments
How do I log in on Khan Academy Windows app on PC?
- April 30, 2019 16:23
- Kexin Zhu
2 votes 8 comments
hide energy points notification
- January 23, 2019 15:33
- Rebecca Mcardle
9 votes 5 comments
Highest score not showing on Assignments tab
- January 17, 2019 13:23
- Marianne Sullivan
3 votes 7 comments
¨Network request timed out¨
- January 11, 2019 18:40
- Qirun
3 votes 9 comments
I signed all my students up and got a class code; however, I cannot get the students on. When they put in the username the site gave them it says that is unavailable
- December 11, 2018 14:19
- Ms. Whelan
2 votes 2 comments
"Uh oh, it looks like we ran into an error. You need to refresh. If this problem persists, tell us."
- January 05, 2019 15:55
- IdentifyClone
2 votes 12 comments
Is there a way to watch successive videos in full screen mode? ("Video autocontinue" option)
- November 27, 2018 05:05
- william m beegan
Planned

1 vote 2 comments
Drop-down Boxes Basic Math Indirect Measure not Dropping Down
- November 07, 2018 01:51
- bobopop787
4 votes 10 comments
Fixar o idioma em inglês
- October 18, 2018 13:13
- Lucas Gabriel Kroth
6 votes 2 comments
Student time spent practicing skills are not accurately recorded
- October 10, 2018 16:32
- Ms. Ribeiro
4 votes 5 comments
How do I get 100/100?
- August 21, 2018 17:37
- Peter Köhlichhaus
8 votes 8 comments
No way to enter an answer and progress to the next question
- July 25, 2018 18:16
- David Balfour
5 votes 20 comments
Certain "Polar Coordinates Video" not marking as watched (or even started)
- May 13, 2018 01:24
- Matthew Brener
4 votes 3 comments
Notification Problem
- May 02, 2018 14:53
- Nicholas
9 votes 8 comments
Workaround: Accessing Partner Content
- April 10, 2018 23:01
- Nicholas
5 votes 2 comments
We cannot vote up or down in pt version
- January 16, 2018 10:01
- Luiz Portella
3 votes 3 comments
How can I delete my progress in a course?
- January 06, 2018 21:18
- Jasmine W McGrew
5 votes 3 comments
How to have subtitles off by default?
- November 18, 2017 20:41
- T W
5 votes 9 comments
how do you master a unique skill?
- November 16, 2017 17:23
- The Count
15 votes 30 comments
99% on 'The World of Math' mission
- July 11, 2017 10:35
- RB
Planned

18 votes 39 comments

mysterious changing answers (SAT practice test)

[Error code: fatal]

Cours de mathématiques : lycée

P3D performace improvement.

Ability To Retake LSAT Practice Tests (Didn't Pause Test, Completed Improperly!)

KA anti spam program and automatic flagging

There are no transcripts in the "Converting a Fraction To a Repeating decimal" video

Suggestions Needed

How do you remove the video titles while watching videos?

notifications and energy points badge - showing up still, even after turning off in settings

How do I log in on Khan Academy Windows app on PC?

hide energy points notification

Highest score not showing on Assignments tab

¨Network request timed out¨

I signed all my students up and got a class code; however, I cannot get the students on. When they put in the username the site gave them it says that is unavailable

"Uh oh, it looks like we ran into an error. You need to refresh. If this problem persists, tell us."

Is there a way to watch successive videos in full screen mode? ("Video autocontinue" option)

Drop-down Boxes Basic Math Indirect Measure not Dropping Down

Fixar o idioma em inglês

Student time spent practicing skills are not accurately recorded

How do I get 100/100?

No way to enter an answer and progress to the next question

Certain "Polar Coordinates Video" not marking as watched (or even started)

Notification Problem

Workaround: Accessing Partner Content

We cannot vote up or down in pt version

How can I delete my progress in a course?

How to have subtitles off by default?

how do you master a unique skill?

99% on 'The World of Math' mission