completed assignments not registering as completed

Hi whitmane,

Is the student experiencing this issue with specific types of assignments (videos, exercises, quizzes, etc), or all assignments?

You may want to have the student try logging out and logging back in, as well as clear their browser cache.

Following this post.  I, too, am experiencing a few issues like this as well.  I will have students log out and back in again as well as clearing the cache.  And report findings...

Same, my kids are re-doing them and they still aren't showing up as completed. 

Jennifer Gallatin Could you please submit a support ticket so we can take a closer look at the issue?

Thanks!

Hi there, 

We see this kind of situation fairly frequently, and it could be due to a few scenarios. If you don’t mind, could you please verify the following:

• Your students are completing the assignments while logged into the accounts that are connected to your teacher account. You can verify their account credentials from your dashboard directly if need be.

• Your students are only completing the assignments after they have been assigned. If they complete assignments before having them assigned, they will not be reflected in your Teacher Dashboard.

• Your students are completing the assignments that have been assigned to them. To check if assignments have been assigned to all students, please visit the Manage tab on your class settings.

If this does not resolve the issue, could you please submit a support ticket? This will allow the support team to look into your account to see why it is not recording progress

Thanks!