Please describe your issue. A member of our support staff will respond as soon as possible.
What should we call you?
Sometimes it's helpful for a support agent to be able to log in to your account in order to better understand the issue you're describing.
More information on this here: https://khanacademy.zendesk.com/hc/en-us/articles/115000719631
If you are reporting a problem on someone else's account, please select THEIR device.
If you are reporting a problem on someone else's account, please select THEIR browser/app.
It should look something like https://www.khanacademy.org/computing/computer-programming/programming/intro-to-programming/v/programming-intro
Sometimes these types of issues can be browser-specific, so trying more than one can often be a workaround while we work on a fix. Please try more than one if you can!