Evan Lewis

I believe this issue should be fixed now, but please let me know if you're still running into any issues!

1. Community
2. Technical Issues and Workarounds
3. Tips and thanks not working?

Hi and welcome to Khan Academy! Since Khan Academy is a mastery-based learning platform, the learning system does not assign traditional grades or scores to students. Instead, students work through...

1. Community
2. General Khan Academy Questions
3. How to I get my child’s grade?

Hi Wiyloh, It sounds like this is coming from the Khan Academy Kids app? If so, would you mind sharing this feedback directly with the Khan Kids Team? Khan Kids is a separate platform from the main...

1. Community
2. Content Requests and Feedback
3. Photos for tracing Letter C should be changed

Hi Alison, This generally happens when a student either does not have a birthdate set on their account or when they are under 13, which makes their account a restricted account for privacy reasons....

1. Community
2. Technical Issues and Workarounds
3. Can't change Nickname for student

Hi there! Are you still experiencing this issue? If so, could you please submit a support ticket so that we can take a closer look at the problem? Thanks!

1. Community
2. Technical Issues and Workarounds
3. Student blocked from roster via Google Classroom and join code

Hi Lauren, You can edit the default playback speed and caption settings for videos via your Account Settings page. Please let me know if there's anything else I can do to help!

1. Community
2. General Khan Academy Questions
3. Keep Video Playback Speed & CC Settings

Hi there! It looks like your account is being treated as a restricted account due to the fact that there is not a birthdate set in your account settings. We would be happy to help fix this for you,...

1. Community
2. Technical Issues and Workarounds
3. Why can't I change my username?

Hi Yvette, Your student can remove the previous teacher from her account by going to the Teachers tab on her profile page and clicking the "Remove" button next to the teacher's name: Note: Please ...

1. Community
2. General Khan Academy Questions
3. Transfer Student who has previous assigned objectives

Hi sruosh, The Khan for Educators course is a great place for new teachers to start! This mini-course is meant to familiarize new teachers with Khan Academy, including how to use the assignment and...

1. Community
2. Classroom Product Questions and Feedback
3. New teacher... where to start??

Hi Lemon Games, Do you know if this different from the past behavior of the New Project page, or has it always been this way? Are you seeing any error messages when attempting to save your project?...

1. Community
2. Technical Issues and Workarounds
3. My work never saves when I'm working in a New Program/Webpage