Independent Learners

FAQ's

Streaks & Levels

• 
  What is a streak?
• 
  What are Streaks and Course Levels?
• 
  Where can I find my streaks and course level information?
• 
  How do Course Levels work?
• 
  How do I keep a streak going?

Creating New Accounts

• 
  What are the basic requirements for usernames?
• 
  How do I set up a new user account?
• 
  Where is the verification email for my new account?

Exploring Your Account

• 
  How can I find courses that aren’t listed in the Explore menu?
• 
  Why aren’t videos showing as completed in my profile?
• 
  What is the difference between username and nickname?