Robby

How do I switch to a different course or subject?

To switch to a different course or subject, click on the Explore drop-down at the top left of your page, then click on any course name in the drop-down menu. This will bring you to the course page...

1. Learners
2. Popular Questions
3. Exploring the Content

How do I report a mistake or issue with an exercise?

If a question within a set of practice exercises, a quiz, a unit test, or a course challenge isn't working correctly, it's best to notify our Khan Academy Content team using the Report a problem li...

1. Common Questions & Resources
2. Exercise and Video questions
3. Issues with Exercises

When is new content available, and can I be notified?

We're always working to improve and expand Khan Academy, including by adding more concepts to learn! Whenever there are updates to course content that could affect your Mastery percentage, you’ll ...

1. Teachers & coaches
2. Curriculum alignment

Why am I getting all of my children's points when they add me as a parent or coach?

This commonly happens when children, or students, log into Khan Academy with the email address that was used to set up their accounts, which is usually the email address that's associated with a pa...

1. Parents
2. Troubleshooting Issues with Child Accounts

Why can’t I see my students' progress?

When you first add students to your class by importing your roster via Google Classroom and/or Clever, they will be marked as Pending. This means that they have received a request to add you as a c...

1. Teachers & coaches
2. How to use reporting to monitor student progress

How do I unsubscribe from Khan Academy emails?

You can manage your email subscription settings by clicking on the link at the bottom of every email we send, as well as from your Settings page. Using the link at the bottom of the email Locate t...

1. Common Questions & Resources
2. Managing Existing Accounts
3. Account Settings

What are the basic password requirements for Khan Academy?

There are three basic requirements for account passwords in Khan Academy: Passwords must be at least eight characters long Passwords cannot include the user's name, nor can they be their username ...

1. Common Questions & Resources
2. Managing Existing Accounts
3. Account Settings

How can I find my username or any of my students' usernames?

If you are logged in to your account, you can find your username on your profile.  To find the username for any student you are coaching, follow these directions: 1. Click your name at the top rig...

1. Common Questions & Resources
2. Managing Existing Accounts
3. Account Settings