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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Changing link format shared and possibility to get in touch with instructors or volunteers at Khan Academy
0 votes 3 comments -
Problem with input from Nuance Dragon voice software
1 vote 0 comments -
Notification that aren't there
1 vote 1 comment -
Can't get into child's settings so I can access their password for account
0 votes 1 comment -
Why is Art History not added on list of courses to assign?
1 vote 1 comment -
changing the email for my child's account for him to access on his own through gmail
1 vote 5 comments -
Some students have more assignments than teacher assigned
0 votes 1 comment -
need to delete all trace of acounts and start over.
0 votes 1 comment -
Variable
0 votes 7 comments -
AP biology accessibility
0 votes 1 comment -
Unable to see programs
0 votes 2 comments -
Assign bar appears even though account is not a teacher
0 votes 1 comment -
Export Progress report
1 vote 2 comments -
N-1 in exponent form
0 votes 1 comment -
Error in 2nd grade geometry
0 votes 2 comments -
Why Wont I Get All Of My Points When I Complete A Unit Test?
1 vote 1 comment -
Khan Environment "Syntax Errors" on Larger Projects (Unrecoverable Syntax Error, n% Scanned)
0 votes 1 comment -
Putting students in alphabetical order
0 votes 7 comments -
incorrect timing
1 vote 3 comments -
Misassigned work as courses, not assignments...can it be changed?
0 votes 1 comment -
Oops, something went wrong.
1 vote 2 comments -
Student Progress Tracker Not Working
0 votes 1 comment -
Student can't get into their page
0 votes 3 comments -
Adding specific classes to a student account
2 votes 1 comment -
Why am I unable to change my name and Username on my homepage?
0 votes 2 comments -
Test not saving
0 votes 1 comment -
Courses disappeared from dashboard
3 votes 2 comments -
Tips & Thanks Bug
1 vote 5 comments -
Two Big Bugs
1 vote 2 comments -
Changing account: Student to teacher
0 votes 1 comment