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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Signup Problem
0 votes 1 comment -
I am the right age, have been on khan for over three days, and have 5,000 energy points, and still can't upvote or comment on programs
2 votes 7 comments -
Email no longer exists
2 votes 1 comment -
No Comments
0 votes 2 comments -
Account Error
1 vote 4 comments -
Program comments and notification list broken
1 vote 5 comments -
Unable to link child's account
0 votes 1 comment -
Projects are in a random order
4 votes 2 comments -
Account
0 votes 4 comments -
No progress
0 votes 1 comment -
Videos and exercises not showing as completed on teacher dashbaord
0 votes 1 comment -
Cannot Create Accounts for students
0 votes 2 comments -
Site not adding teacher for my student
0 votes 1 comment -
Lost progress
0 votes 6 comments -
When defining "Due Date" the site cuts me off and interprets the time midway...
0 votes 1 comment -
Unable to sign in on the app
5 votes 2 comments -
Assignment Scores got deleted!
0 votes 2 comments -
Account
0 votes 1 comment -
SAT module Could not load practice tests. Please try again later.
0 votes 1 comment -
Unable to type in answer
1 vote 2 comments -
Fix This Khan academy
0 votes 1 comment -
Connecting child account
0 votes 1 comment -
Why can't I change my username?
0 votes 6 comments -
Logged into the wrong account - how to "move" progress?
0 votes 3 comments -
Student blocked from roster via Google Classroom and join code
1 vote 1 comment -
Can't change Nickname for student
0 votes 2 comments -
My work never saves when I'm working in a New Program/Webpage
0 votes 3 comments -
Some Classes Not Appearing in Lists to Assign to Student - VOTE
2 votes 1 comment -
Clicking a notification does not redirect to the comment itself
1 vote 2 comments -
Tips and thanks not working?
1 vote 4 comments