The Scratch Pad Issues

How can we help?

CoolMathWizard10

July 04, 2021 21:19
Edited

All content requiring scratch pads are not loading up, this started yesterday. I tried reopening and restarted the computer, but it still could not load. I tried on Chrome where it works, I mainly use MS Edge which is where I am experiencing the problem.

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Evan Lewis

July 05, 2021 21:18
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Hi CoolMathWizard10,

This issue should have been fixed last Saturday night. If you're still having issues loading projects, please try clearing your browser cache, as that should fix the issue. Some users have reported needing to do this a few times to fix the problem.

If that doesn't work, please submit a support ticket so that we can further assist you.

Thanks!

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The Scratch Pad Issues

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