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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Not Saving
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Student completed work not showing up on teacher dashboard
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Wrong email address
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My child's account will not allow my child to send me an email request to connect :-(
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I can't sign in to the "help" page on my other account
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Coding
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"undefined" message.
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7th Grade Khanacademy
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I can't save my programs
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New student not able to see assignments
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Error Feedback
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SAT Practice Schedule
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You do not have access to view this content for this user
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No puedo crear una tarea en Classroom desde Khan Academy
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I lost my account
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Account Settings
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My students' progress is not showing up
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assignments not showing up for some students
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Changing link format shared and possibility to get in touch with instructors or volunteers at Khan Academy
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Problem with input from Nuance Dragon voice software
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Notification that aren't there
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Can't get into child's settings so I can access their password for account
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Why is Art History not added on list of courses to assign?
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changing the email for my child's account for him to access on his own through gmail
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Some students have more assignments than teacher assigned
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need to delete all trace of acounts and start over.
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Variable
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AP biology accessibility
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Unable to see programs
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Assign bar appears even though account is not a teacher
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