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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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SAT module Could not load practice tests. Please try again later.
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Unable to type in answer
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Fix This Khan academy
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Connecting child account
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Why can't I change my username?
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Logged into the wrong account - how to "move" progress?
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Student blocked from roster via Google Classroom and join code
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Can't change Nickname for student
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My work never saves when I'm working in a New Program/Webpage
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Some Classes Not Appearing in Lists to Assign to Student - VOTE
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Clicking a notification does not redirect to the comment itself
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Tips and thanks not working?
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ellipseMode document
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“Full tests” area for SAT practice doesn’t load anything no matter what I do
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Comment section not working
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Sorry, you've made too many requests.
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Learner account is registered as Teacher account.
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Lost scores
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Course progress lost
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Comment section
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Assignments not being able to be seen by students
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Bookmarking Units (suggested by Mappers) on iPads
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Arithmetic
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Assignments are not working
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New Skills Report displays incorrect information
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setting up my child's account
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Invisible spam
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why cant i get my skills mastered
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Oops! Looks like assigning failed. Please try again!
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Empty CSV
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