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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Signup Problem
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I am the right age, have been on khan for over three days, and have 5,000 energy points, and still can't upvote or comment on programs
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Email no longer exists
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No Comments
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Account Error
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Program comments and notification list broken
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Unable to link child's account
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Projects are in a random order
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Account
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No progress
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Videos and exercises not showing as completed on teacher dashbaord
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Cannot Create Accounts for students
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Site not adding teacher for my student
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Lost progress
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When defining "Due Date" the site cuts me off and interprets the time midway...
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Unable to sign in on the app
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Assignment Scores got deleted!
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Account
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SAT module Could not load practice tests. Please try again later.
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Unable to type in answer
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Fix This Khan academy
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Connecting child account
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Why can't I change my username?
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Logged into the wrong account - how to "move" progress?
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Student blocked from roster via Google Classroom and join code
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Can't change Nickname for student
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My work never saves when I'm working in a New Program/Webpage
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Some Classes Not Appearing in Lists to Assign to Student - VOTE
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Clicking a notification does not redirect to the comment itself
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Tips and thanks not working?
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