Unable to link child's account

Hoe kunnen we je helpen?

Darlene Aleksza

28 oktober 2022 18:44

I'm trying to link my child's account to my account. She has one - I have one. I go through the steps under my account to link. It indicates that it's sending the email to link - but she doesn't get the email. I've checked junk/spam and it's not there. Any suggestions?

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Evan Lewis

9 november 2022 17:45
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Hi Darlene,

If you're still having issue with this, could you please submit a support ticket so we can take a closer look at the issue? One of our support agents can manually link the accounts for you if needed.

Thanks!

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Unable to link child's account

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