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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Unable to Comment due to Unverified Email
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Program will not save
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Linking two accounts
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Linking my children's home accounts with their school accounts?
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Recorded lesson using Camtasia , cursor in video doesn't follow drawings or writing.
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Nice Streak badge seems to be bugged
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Unable to see the first video in Linear Algebra section (Vector Introduction)
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% progress for math (and other) courses disappeared
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Khan Academy Homepage Crashing
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The Scratch Pad Issues
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My Scrap Pad is not opening
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An issue which is impacting all the coding exercises, challenges, and projects.
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didn't load my challenge/project
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My project doesn't load.
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i forgot my password
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Course missing while assigning.
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My current levels were all cleared
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Learner Home is where my Child did her 3rd Grade Math but Under her name in my Parent account no progress shows!
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Switch Access on Android
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Khan academy iOS app is unresponsive
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Precalculus' Matrices unit has a programming error
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Diagrams not fully displaying
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Total learning time listed under Progress
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About COPY and PASTING to MS Word
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Translation website is not loading
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Hidden T&T Posts
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Example programs in articles don't load
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Can't seem to change my daughters coarse level.
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Grade 6 math factor with distributive property
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Can't Change My Name
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