Wrong email address

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DEBORAHD

April 05, 2022 20:58

I entered the wrong student email address and now the Clever app logs in the wrong student under the incorrect name. How do I update the email address so it logs in the correct student?

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Evan Lewis

April 06, 2022 17:54
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Hi DEBORAHD,

Could you please submit a support ticket so that we can take a closer look at this issue?

Please be sure to include the emails or usernames currently linked to the two students' accounts so that we can easily identify them. It would also be helpful if you can include a detailed list of steps that you took before arriving at this problem.

Thanks!

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