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Official comment
Comment actionsHi Lil Tyler,
My name is Carol and I'm from the Khan Academy support team!
If you're still having issues with this, could you please submit a support ticket? That way we can assist you further.
Best,
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Hi Tyler,
The "Thumbs Up: Cast your first up vote for a helpful discussion post or program" and "Thumbs Down: Cast your first down vote for an unhelpful discussion post or program" badges were retired in 2020. This means that you are no longer able to earn the badges, though you are able to keep them if you earned them before they were retired.
I hope this helps! Please let me know if you have any further questions.
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