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Official comment
Comment actionsHi there,
My name is Carol and I'm from the Support Team!
For more insight into why your account was banned, and to submit a possible appeal, please add the relevant information via the Ban Appeal Form. Once this form is filled out, the community moderation team will review your request.
One thing to note is that we have a very small team and I can't give you a specific timeline for when you'll hear back, but you should expect to receive a reply via a Guardian message on your profile once the situation has been reviewed.Hope this helps!
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In the event that a user is banned, they can appeal using the Ban Appeal Form, which can be found under the "Why was I banned?" question in the Help Center. Though, if you heed the warning and keep discussions civil, contributive, and on-topic, you shouldn't need to make use of the Ban Appeal Form. I hope that helps to answer your question!
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