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Hi Audrey,
If you haven't already, try clicking the "Check for new badges and avatars" button underneath your badges showcase:
This can sometimes trigger the system into awarding you the badge if you should have received it.
If you still have not received the badge, please fill out a support ticket so a support agent can manually award you the badge. Please be sure to include the username of the account, the name of the badge you should have received, screenshots showing that you have not received the badge, and screenshots showing that you have completed the requirements for that badge.
Hope this helps!
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As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!
If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).
Post is closed for comments.