I kept getting a message that I needed to update my email. It continued to say I couldn't, then when I finally got the email updated it asked for a new password. I created a new password and now I have a new account. I can't remember my old account name and the email was wrong, so I don't have any way to find it. I have students work already in the account I am searching for, any ideas???
Hi spaina,
Could you please submit a support ticket for this issue? This will allow our support team to take a closer look at the problem and help you regain access to your account.
Thanks!
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