Why am I unable to create new comments on projects?

Ինչպե՞ս կարող ենք օգնել:

yipp(L)ee #midsane

December 04, 2023 04:47
Edited

I turned 13 last month (and my birthdate is accurate), have been on the platform for over 3 months, have 87,900 energy points, and have a verified e-mail address. Despite this, the comment box will not show up under projects. I can only reply to pre-existing comments. I've tried to fix the problem myself multiple times, but it will not work. Thank you for taking time out of your day to read this, even if you are unable to help.

P.S. -- Is this more of a post for Bugs and Troubleshooting?

New post

4 comments

Andrew

December 11, 2023 17:53
1

Comment actions Permalink
Hi, Calamity!

We'd love to have a greater understanding of the issue you're running into. Could you please submit a support request in our Help Center? Here's the link: http://khan.co/KA-support.

Thank you for being a part of Khan Academy!
yipp(L)ee #midsane

December 13, 2023 04:54
0

Comment actions Permalink
Okay, I'll do that now. Thanks for the help! :>
𝔅𝔬𝔬𝔪𝔱𝔬𝔴𝔫2021™

July 09, 2024 03:51
0

Comment actions Permalink
I'm having this problem too. I'm now 15 and I've never been able to comment under projects either. I know It's seven months late but did you ever fix your problem? And if you did, how? It's really annoying me.

-Thanks in advance for any help.
𝔅𝔬𝔬𝔪𝔱𝔬𝔴𝔫2021™

July 09, 2024 21:45
1

Comment actions Permalink
[UPDATE]

I managed to fix my problem by changing my birthdate to a different one, saving it, and changing it back to my real one. Hope this helps anyone with the same problem!

Please sign in to leave a comment.

Why am I unable to create new comments on projects?

Didn't find what you were looking for?

4 comments

Didn't find what you were looking for?