About 10% of videos incorrectly show as unfinished / incomplete.

Miben segíthetünk?

David Wilson

2022. május 16. 7:20

It's just a minor thing that has been happening for a long time but figured I'd finally at least ask about it.
As the title says, about 10% of video lessons show as unfinished or incomplete even though I've watched them all the way through. Reloading and re-watching doesn't change this, they are just permanently marked as incomplete and it doesn't seem like there's any way to get around it on the user end.

I'm assuming it's due to mismatching info on video length or something, but who knows.
I know it's super super minor and doesn't prevent listed 100% completion of a course, but it'd be nice if this was fixed eventually, or some workaround was given.

Thanks.

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BedInspector

2022. május 17. 10:55
1

Hozzászólás-műveletek Permalink
Did you skip any part of the video? Because if you did, the video doesn't mark as complete.
Evan Lewis

2022. május 17. 16:44
1

Hozzászólás-műveletek Permalink
Hi David,

If you haven't already, you may want to check the suggestions listed in this article: https://support.khanacademy.org/hc/en-us/articles/115002789111-Why-aren-t-videos-showing-as-completed-in-my-profile-

If that doesn't help, I encourage you to submit a support ticket with a list of specific videos that you're having trouble with so that we can further investigate the problem.

Thanks!
David Wilson

2022. május 18. 7:42

Szerkesztve
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Hi, thanks for the reply.
I've read through the linked page and I don't think any of the suggested issues apply.

I always watch videos from beginning to end with no skipping, and wait for the end to close.
I've tried re-watching videos again in the past with no success in it showing as completed, but I'll try again on some and see what happens. Maybe something has been fixed since then.

I'll find some time to submit a list if that doesn't work.
I love Isabelle

2023. január 31. 19:50
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Hozzászólás-műveletek Permalink
The same thing happens to me.
Jagadeesh Kumar

2023. február 26. 15:15
2

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Hello, there is one solution that worked for me.

Khan Academy might be streaming the lessons in two video modes.

1. First one is Khan Academy default video player - When I watched the lessons in this mode, they are not marked as complete.

2. Second one is streamed through Youtube url. Here the lessons are marked as complete. In this mode, the UI of video player is similar to youtube and you can copy the youtube url, change resolution etc.

To switch from mode one to two, there will be a button with text saying "Click for complete version of player" or similar description.

Thanks.
davyfunk10

2023. december 7. 22:50
1

Hozzászólás-műveletek Permalink
Jagadeesh Kumar, thank you so much for the reply! Your solution, switching to the youtube player, worked well for me.

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About 10% of videos incorrectly show as unfinished / incomplete.

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6 hozzászólás

Nem találta meg, amit keresett?