Hello, I need to speak with someone today in regards to problems logging in. My child's school district in another state made us create an account last year. We are no longer in that state this year and I want to change the settings on my child's current account and it won't let me. It keeps wanting me to log into the old school district. I need somone to walk me through this. What a mess!
You may want to open a ticket with the Help Center (https://khanacademy.zendesk.com/).
Hi Sophia,
If you could please submit a support ticket we'd be happy to help you with this! Please be sure to include the username on your child's account as well as what specifically you are trying to update on the account.
Thanks!
@... If you're still having this issue, could you please report the problem via a support ticket? This will allow us to take a look at your account and further investigate!
Thanks!
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