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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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didn't load my challenge/project
0 votes 2 comments -
My project doesn't load.
3 votes 6 comments -
i forgot my password
Answered1 vote 1 comment -
Course missing while assigning.
Answered0 votes 1 comment -
My current levels were all cleared
0 votes 1 comment -
Learner Home is where my Child did her 3rd Grade Math but Under her name in my Parent account no progress shows!
Answered0 votes 2 comments -
Switch Access on Android
1 vote 1 comment -
Khan academy iOS app is unresponsive
0 votes 1 comment -
Precalculus' Matrices unit has a programming error
0 votes 2 comments -
Diagrams not fully displaying
0 votes 1 comment -
Total learning time listed under Progress
1 vote 1 comment -
About COPY and PASTING to MS Word
Answered0 votes 2 comments -
Translation website is not loading
Answered0 votes 1 comment -
Hidden T&T Posts
2 votes 5 comments -
Example programs in articles don't load
Answered0 votes 6 comments -
Can't seem to change my daughters coarse level.
Answered0 votes 2 comments -
Grade 6 math factor with distributive property
0 votes 2 comments -
Can't Change My Name
Answered2 votes 1 comment -
How do you update a student's current account email to a new email?
Answered0 votes 1 comment -
We’re working on the Support Community!
1 vote 0 comments -
connecting to my childs account
Answered0 votes 1 comment -
"Choose your practice schedule" button not loading (SAT)
5 votes 3 comments -
Issues with the Course Mastery Page (Teacher)
0 votes 1 comment -
Can't Find Answer to Question
Answered0 votes 3 comments -
Text files won't load :(
1 vote 1 comment -
Sync with Google Classroom
0 votes 2 comments -
Bug Report - Programming environment - Maximum stack size NOT exceeded
2 votes 2 comments -
No me acepta la respuesta
0 votes 4 comments -
Student's Score Doesn't Show Completed Assignments
0 votes 1 comment -
Student Projects
1 vote 3 comments