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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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**READ** How to use the Technical Issues and Workarounds forum
Pinned12 votes 0 comments -
world history problems
0 votes 0 comments -
I am unable to edit child account settings
0 votes 1 comment -
About 10% of videos incorrectly show as unfinished / incomplete.
0 votes 3 comments -
Progress report
0 votes 1 comment -
How can I consolidate my child's two accounts?
0 votes 1 comment -
Failure to sync with Google classroom
0 votes 1 comment -
How do I log in my learner from Khan ios app account on PC
0 votes 1 comment -
There Is A Problem With The Nice Streak Badge!
2 votes 3 comments -
Badge Glitch
1 vote 3 comments -
Entries in Spanish are being autocorrected and not working
0 votes 1 comment -
suspended work progress of the Khan Academy Mandarin translation team
0 votes 1 comment -
Coding issue at computer programming in Android with chrome browser
0 votes 2 comments -
SYNCING GOOGLE CLASSROOM WITH KHAN ACADEMY
0 votes 1 comment -
T&T / Questions not loading
0 votes 2 comments -
Random "Oops! Looks like we are having trouble loading data about your user account."
0 votes 4 comments -
Tips and Thanks Issues
1 vote 2 comments -
New Learner Log In Trouble
0 votes 1 comment -
Account not Loading
2 votes 10 comments -
Broken account
4 votes 19 comments -
invite to school email
0 votes 2 comments -
How to remove "More Videos" in embedded youtube while paused
0 votes 0 comments -
Some of videos does not have sound
0 votes 1 comment -
Why can't I comment?
0 votes 2 comments -
Questions Tab Bug
3 votes 4 comments -
Chatting Problem
1 vote 6 comments -
Would rather see video content than early-2000s-gamification-style "energy points" banner blocking it
0 votes 1 comment -
Reset course/progress without deleting account
0 votes 1 comment -
CLIENT_BEHIND:ZTE3MWJjYzAtNDNhNC00MD
3 votes 5 comments -
Not Saving
0 votes 3 comments