School switched and email deleted

How can we help?

Michael Tran

October 10, 2021 21:17

Basically what happened is that I made my account using my school email. A year later, I moved and switched schools and the previous school decided to delete my account. Now I can’t access my Khan Academy account. Is there a way to reset the credentials?

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2 comments

JoshuaU727

October 11, 2021 16:05
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I think you have to send a Support Ticket to the Khan Academy workers. They might be able to help.
Evan Lewis

October 11, 2021 20:04
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Hi Michael,

We should be able to help you recover the account! In order to do so, can you please submit a support ticket?

Please be sure to include the username of the account and the email address that is currently linked to it.

Thanks!

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School switched and email deleted

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