Transferring Energy Points and Badges from old accounts.
I have a really old account that has a ton of energy points and badges, how can I transfer them to my current and permanent account?
Hi TheSerpent,
My name is Carol and I'm from the Khan Academy support team!
As Allision mentioned, I am afraid that it's not possible to transfer progress through accounts at the moment.
If you'd like help with recovering your old account, could you please submit a support ticket? That way we can assist you further.
Best,
Hi TheSerpent,
Merging two accounts or transferring energy points/badges from accounts is not currently possible.
Sorry I couldn't be of more help!
Then could you give me all the energy points and the badges that i earned? I spent a lot of time... :\
helllo?
If you've started to use a new account because of the email address associated with the older one, you can transfer an email address from one account to another to keep your energy points/badges on your old account by following the instructions in this article: https://support.khanacademy.org/hc/en-us/articles/202487580
I'm not sure if that is something our team is currently able to do, but if transferring the emails from one account to the other does not work in your situation, feel free to submit a support ticket.
yes but i don't want to keep my old account i just want the progress i have in it to go to my new account :/ or can you just give me all the progress? ill give you the old account details...
I'm not sure if transferring energy points and badges from one account to another is possible for our support team to do at this time, but feel free to submit a support ticket. Since the Support Community is a public forum, any issues that may require account information must be handled through a private ticket.
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