How can we help?

I meet all of the Khanmigo requirements, but it's saying that I'm under 18 years old. What should I do?

Updated

If you are above 18 years old and followed the steps to sign up for Khanmigo, but are seeing the below screen saying you are under 18, it is possible that your birthday is either incorrect or not set on your account.

In any of those cases, Khan Academy will recognize you as being under the age of 18 and will prevent you from signing up.

To fix this, please follow the below steps:

  1. Log into your Khan Academy account.
  2. Visit your settings page.
  3. Double-check the correct birthday listed.
  4. Click "Save Changes"

If you are still having trouble signing up for the Khanmigo waitlist after following these steps, please let us know by submitting a support request. We're happy to help!