Unable to change child’s account settings

Hi mrshoaf02,

Thank you for reaching out! Could you please submit a support ticket for this issue? This will allow the support team to take a further look into the situation and verify if it is all set with your child's account.

Thanks!

Kind regards,

Alex

I have this same issue, no settings option shows up.

Hi Kira,

Can you please submit a support ticket for this issue? You can do so here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=182807

Thanks!

Same issue here, there is no "settings" box to click.
Browsers used are Brave 1.88.132, Firefox for Linux Mint mint-001 - 1.0 148.0.2 (64 bit), and Chrome Version 146.0.7680.80 (Official Build) (64 bit)
OS is Linux Mint 22.3 - MATE 64 bit 6.8.0 - 106 - generic

If you need support from KA staff, the fastest way is with a support ticket, as noted above.

(The support community is useful for getting information from other KA users, or gathering consensus for pressuring KA to change something.)