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What safety features does Khanmigo have?

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As a nonprofit educational organization, Khan Academy is committed to responsibly exploring AI's  potential in education.

We're excited about AI's ability to transform learning in a positive way, but we also recognize the risks that may come with this technology. For this reason, we have incorporated the following practices and features into Khanmigo.

Safety infrastructure

  1. We are committed to an ethical and responsible AI development process that puts the needs of students and teachers first, following educational privacy standards and best practices.
  2. We use moderation technology to detect interactions that may be inappropriate, harmful or unsafe.  
  3. We limit the amount of interaction individuals can have with the AI per day because we have observed that extended sessions can lead to repetitive responses or conversations that drift from educational purposes. These limits help ensure productive learning sessions.
  4. We do not store images that users share with Khanmigo in accordance with our Privacy Policies.

Communication and  feedback

  1. Every child who has access to Khanmigo receives clear communication that their chat history and activities are visible to parents or guardians and, if applicable, their teacher and school administrator. Chat logs are stored securely and can be reviewed at any time through the parent/guardian dashboard.
  2. When the moderation system is triggered, it automatically notifies and sends an email to an adult connected to the child's account, providing details about the flagged interaction so they can follow up appropriately.
  3. Our in-product messaging clearly states the  limitations of the artificial intelligence technology Khanmigo uses, including that it may occasionally provide incorrect information and should not replace teacher instruction or parental guidance.
  4. We have  built-in feedback features and appeal processes, so users like you can easily bring any questions, concerns, or requests for review directly to the Khan Academy team.

For more detailed information about our privacy practices and data handling, please see our full Privacy Policy.