Evan Lewis

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Merge my daughter's 2 accounts on Khan Academy

Hi Stephanie! Thank you for reaching out about this! Unfortunately, there is not a way to merge accounts or transfer progress from one account to another. If you wish to regain access to her older ...

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Recent Bugs

Hi HSstudent16! Could you please submit a support ticket for this if you haven't done so already? Thanks :)

1. Hamjamiyat
2. Technical Issues and Workarounds
3. This keeps showing up...

Hi EKTheAnimus🐺! I'm not 100% sure on this, so don't quote me here, but I believe that error means that the exercise data stored on our servers/database does not align with the exercise data that i...

1. Hamjamiyat
2. Classroom Product Questions and Feedback
3. Why can I not use the Geometry (all content) as a course?

Hi Dayna, The Geometry (All content) course is not shown in the list of courses because we want to encourage teachers and students to use the "High School Geometry" course instead. This course is m...

1. Hamjamiyat
2. Technical Issues and Workarounds
3. LearnStorm Rings

Hi Heather, Have you assigned the same content for both classes? Only mastery level increases made toward assigned exercises or an assigned Course Mastery Goal will count towards the LearnStorm pro...

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Can't Restart Videos

Hi EKPhillips! Can you please confirm that you have disabled the video auto-play in your account settings? This can sometimes affect your ability to restart a video that you just completed. If that...

1. Hamjamiyat
2. General Khan Academy Questions
3. How can I delete my child's account?

Hi Jorja, You can find instructions for deleting your child's account here: https://support.khanacademy.org/hc/en-us/articles/360034664112-How-do-I-delete-my-child-s-account- Please let me know if ...

1. Hamjamiyat
2. Computing Platform Community Discussions
3. What's going on?!

Thanks for the additional information! I was able to find some examples of this on my end as well. I've escalated this to the team so they can take a closer look!

1. Hamjamiyat
2. Computing Platform Community Discussions
3. What's going on?!

Hi! I'm having trouble reproducing this on my end... Could you please send me a link to a thread where this is happening? Some screenshots of the problem would also be helpful. Thanks!

1. Hamjamiyat
2. Positive Stories and Testimonials
3. Khan Academy is AWESOME!!!!!!!!

Hi Prashika! Thank you so much for sharing these kind words! I'm happy to hear that Khan Academy has had a positive impact on you and your studies : ) Kind regards, Evan Lewis