Evan Lewis

Hi Jackelyn Rodriguez, You can find the list of your connected child accounts on this page: https://www.khanacademy.org/parent/settings If your child is 13+ years old, then the "Edit settings" butt...

1. Hamjamiyat
2. Technical Issues and Workarounds
3. CHILDS PASSWORD SETTINGS.. is this a joke?

Hi everyone! (Thanks JaniceHolz for flagging!) Thanks for taking the time to share your feedback and concerns here. I understand why receiving a general “off-topic posts” message without much conte...

1. Hamjamiyat
2. General Khan Academy Questions
3. What counts as "off-topic"?

Hi all! I wanted to let you know that today we updated the Project Guidelines to include specific policies regarding AI-generated content. We have also added a new "AI-generated" flag option for us...

1. Hamjamiyat
2. General Khan Academy Questions
3. Clarification Needed: KA Guidelines on Generative AI in Programming Projects

JaniceHolz It think it previously said something about applications being reviewed on a yearly basis. As it currently stands, there's not an established timeframe for when recruiting may occur. The...

1. Hamjamiyat
2. Feature Requests and General Site Feedback
3. Locked post with no answer

JaniceHolz I checked with the current program lead and they said recruitment is currently on hold due to some unknowns about upcoming product changes that may impact discussions. However, the progr...

1. Hamjamiyat
2. Feature Requests and General Site Feedback
3. Locked post with no answer

JaniceHolz Anytime an incident is posted on the status page, the alert banner is automatically shown to all users on the site.

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Khan Academy login not working, repeatedly displaying error saying that website has trouble loading user data.

Hi JaniceHolz, Yes, posting this information is still helpful! The more people who report the issue, the more likely it is to be prioritized to be fixed. I'm sorry I haven't been actively respondin...

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Is anyone else bumping into the rate limit for posting, even though posting fewer than 100 times/day?

Hi faweb888, Can you please submit a support ticket for this issue? Here's the link: http://khan.co/KA-support. Thank you!

1. Hamjamiyat
2. Technical Issues and Workarounds
3. Login Not Working

It depends! The longer bans are handled on a case-by-case basis, but usually they aren't longer than 6 months. If the ban does become permanent, we do still let the user know that it will be perman...

1. Hamjamiyat
2. General Khan Academy Questions
3. How do you get banned?

The duration varies depending on the reason for the ban and the user's moderation history. We always share the duration of the ban once the user has submitted an appeal.

1. Hamjamiyat
2. General Khan Academy Questions
3. How do you get banned?