My students signed up using a class code and created their own usernames. As a teacher, I did not receive their info and I don't see anywhere on the dashboard for me to access this info. If students did not record their usernames and passwords, how can I access them so that I can let them know what their info is?
Hi S. Shaw,
If the students created their own accounts, they should have received an email with a copy of their username. If they don't remember their passwords, they can request a password reset via email here.
If they are listed in your class, you should also be able to edit their username and password. There are instructions for doing so here. Please note that if the students are older than 13, you will only be able to view their username. You won't be able to change it or reset their password (they'll have to do this themselves via email).
I hope this helps! Please let me know if you have any additional questions!
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