Email no longer exists

Como podemos ajudar?

Anna Defibaugh

3 de novembro de 2022 02:35

I want to keep my khan academy account since I've had it for years and am still logged in on my computer by default, however my email no longer exists and therefore can't add a new one. It requires you to log in with your old one before adding a new one. Any way I can do something about this?

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Evan Lewis

3 de novembro de 2022 23:07
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Hi Anna,

Could you please fill out a support ticket for this issue? You can do so here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=182807

One of our support agents should then be able to help change the email linked to your account.

Thanks!

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