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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Im a teacher and my classes and students have disappeared
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Setting up my child's account
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Signing students up with their usernames?
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Signed in... it how do my kids use their profile...
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Students doing work in wrong class. Can we combine the classes by two different teachers?
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Assigning a unit
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Chemistry Quizzes and Tests not appearing and corresponding grades and work dissapeared
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Duplicate assignments
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Linking Child's account
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Mastery Learning - Students learning progress
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Email
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Student Work Not Saving
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Student scores shows 100 but no attempts
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I lost my class
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Students work not appearing when I check the "Scores" category.
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One of my students logged in as a parent instead of a learner. How do we switch them?
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How to add Reading Comprehension or ELA to kids account
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Student not showing up in my class
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Transcipt display error.
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Recover deleted account
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Deleted Assignments
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Poor video quality
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Green checks for videos
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Transfer progress to child account
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accidentally deleted the wrong student profile- he had too many
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I need technical support (unable to import student from Google Classroom)
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Dragging tool in "Translate Shapes"
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completed assignments not registering as completed
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Como eu mudo o avatar *no celular*?
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0 attempts and a student score
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