Why can't I change my username?

Hoe kunnen we je helpen?

Sal Khan

18 september 2022 06:23

I can't change my username for some reason and I need to change it to my name for a class. The edit profile button doesn't show up and the edit username place is greyed out. Just an FYI, this is a relatively old account.

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6 opmerkingen

SP

18 september 2022 17:26
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Hi,

Not sure why that's the case. Can you try submitting a support ticket so the support team can have a look at your issue?
Evan Lewis

20 september 2022 01:21
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Hi there!

It looks like your account is being treated as a restricted account due to the fact that there is not a birthdate set in your account settings.

We would be happy to help fix this for you, if you could please submit a support ticket here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=182807

Thanks!
I love Isabelle

31 januari 2023 19:45
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Wait, why does it say Sal Khan? I'm confused.
SP

1 februari 2023 01:12
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They changed their name (do not worry)
I love Isabelle

1 februari 2023 15:37
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Why did it have to be Sal Khan? I mean Sal has an account that says Sal Khan.
ASHNIKKO!!!*

11 februari 2025 13:44
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I kinda have a similar problem. I keep trying to switch it but it won't. please help

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Why can't I change my username?

Niet gevonden wat u zocht?

6 opmerkingen

Niet gevonden wat u zocht?