App Crashing Bug - Android 11 – Khan Academy Help Center

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Khaled Mahmoud

19 maart 2022 11:04

Dears; Khan academy app crashes when downloading the following lessons: 1. Random Variables from Statistics Subject. 2. Matricies from Precalculus. 3. Matrix Transformations from Linear Algebra. I have downloaded many lessons and subjects. but, this is the only one causing the crash when trying to download it. For reproducing the bug: Machine: Xiaomi Pad 5. OS: Android 11 UI: MIUI 13.0.1 All permission were given. battery saver restriction for the app is disabled. best regards.

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Allison F.

19 maart 2022 14:36
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Hi Khaled,

Sorry to hear that you are having this issue! Could you please submit a support ticket so that we can further investigate the problem? All of the information that you have posted here is great information to include in the ticket, as well as any screenshots of the issue occurring.

Thanks!

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App Crashing Bug - Android 11

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