Unlink my parent account from my child’s account

Hoe kunnen we je helpen?

Harry

27 februari 2021 18:56

My parent account is linked to my child’s account but I would like to unlink the two accounts. He is 17 years old. I logged into his account and tried to remove me as a teacher but once the page is reloaded, I just show up again. He has an email linked to his account, and there are no settings that I can find that let me unlink our accounts except for deleting his account. Can anyone help?

Nieuwe post

2 opmerkingen

👑💎 Professor Sykes 💎👑

1 maart 2021 13:45
0

Acties voor opmerkingen Permalink
Hi Harry,

I suggest that your son tries to unlink his account from yours in his settings bar. Since parent linking is similar to a student in a teacher's class on Khan Academy, then it might take for your son to unlink from your account as he could do with leaving a teacher's class. Also if he goes to his settings, it should say linked accounts "These linked accounts can be used to log in to Khan Academy:" and it gives some suggestions on what you would like to link to.

But it also gives a suggestion for if you would want to "disconnect" from a link.

Hope this helps and if you have any other additional questions, feel free to ask.
Johanna D.

11 maart 2021 19:59
1

Acties voor opmerkingen Permalink
Hi Harry,

Please submit a support ticket so that a member of the support team can manually assist you with this issue.

Thanks,

Jo

U moet u aanmelden om een opmerking te plaatsen.

Unlink my parent account from my child’s account

Niet gevonden wat u zocht?

2 opmerkingen

Niet gevonden wat u zocht?