Not able to type in textboxes

Hoe kunnen we je helpen?

Okapi

31 januari 2018 22:58

Hello, when I use Khan Academy on my Windows Phone through a browser I can not make exercises or tests because the built-in keyboard of the mobile phone does not appear and the keyboard of Khan Academy is displayed very strange, so that three numbers lay above each other so that you can only pick 3, 6 and 9. Seems like someone forgot to insert a minimum size of the keyboard.
I tried three different browsers in several modes, but no one worked. If someone explains me how to do it I will add a screenshot.

Thank you!

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carol

1 november 2021 18:28
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As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!

If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).
Evan Lewis

1 februari 2018 18:38

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Hi Okapi,

The website version of Khan Academy is really only meant to be used from a desktop device. If you're on a mobile device, it is best to use the Khan Academy app.

I do, however, sometimes use the website version from my phone. When doing so, I find it helpful to rotate my phone sideways, which makes the keyboard easier to use.

Let me know if you have any further questions!
Okapi

1 februari 2018 20:54
0

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Hello Evan Lewis,

I would be glad to get an App for my Windows Phone but alas, the Windows Phone app was token from the app store long ago, as can be read in another post here on Khan Academy: https://khanacademy.zendesk.com/hc/en-us/community/posts/220355767-News-Windows-KA-app-to-be-removed-from-app-store

And yes, I tried to rotate my mobile phone but it didn't help either, the KA keyboard remained messed up and the standard, built-in didn't appear.

But thank you a lot that you try to help!
Lenni Milna Alen

27 februari 2018 14:08
2

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I have the same problem on my Asus tablet when using the app, no keyboard will appear. In the browser the Khan Academy keyboard works, but the quiz window will randomly close, and scrolling and submitting answers works very poorly.

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Not able to type in textboxes

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