Hi Alexandra,

If you are still experiencing this issue, it may help to make sure that your children are logged in on the site before going through any lessons. Work done on the site without being logged in will not be saved.

If your children are logged in and completing assignments, but you are still unable to see their progress, could you please submit a support ticket? This will allow a member of the team to look into the issue occurring.

I hope this helps! Please let me know if you have any further questions.