Hi Caridad,

I'm sorry to hear you're experiencing this issue! Could you please submit a support ticket so we can further investigate?

Thanks!

I continue to see the same thing.  I explored this with a support ticket some time ago, and received a satisfactory explanation.  But the explanation notwithstanding, the problem persists.  Students are taking screen shots showing they have received the bonus points for having completed a video, but the green check mark never shows up.