Hi there,
I have created a child account for my son with a username. Now his teacher wants him to access his account using his google account created for school purpose.
How do I add an email to his account so that he can access the current account using his email address too.
Or is there any other way that you can suggest to do this. I want to avoid creating another account with his email and maintain two separate accounts.
Thanks
I'm sorry that you are having trouble changing your child's email. If you could please contact us using our ticketing process:
https://khanacademy.zendesk.com/hc/en-us/requests/new
We would be happy to assist you further!
Hi Chrisporosky, I've created a Support ticket from your message since account questions are better handled in greater privacy. If your children are under 13 there is no way you can add an email address for them, but the Support crew might be able to help you. At least I think I know a way to do it with the right tools, but it may depend on how the account was created.
You should soon hear from Support.
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