Cannot Create Accounts for students

¿Cómo podemos ayudar?

Ms.Osei

11 de octubre de 2022 12:20

Hello, is anyone else having difficulty adding students to their classrooms? I'm trying to create the accounts for my kids but when I click create account after inputting their names and [passwords nothing happens and they are not added. the create account button turns grey then back to blue but they are not added to my roster.

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railak914

15 de octubre de 2022 14:59
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Hi, you could try adding them in two other ways: importing the roster from Google Classroom if you use that, or having them create their own accounts in class and join if not.
Evan Lewis

10 de noviembre de 2022 23:39
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It sounds like this was related to a previous technical issue, but if anyone else is still running into this issue, please let us know via a support ticket!

For account and rostering-related issues, creating a private support ticket is the best course of action, since this allows us to take a look at the involved accounts and makes it easier to diagnose the issue.

Thanks!

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Cannot Create Accounts for students

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