carol

1. Community
2. Technical Issues and Workarounds
3. Students doing work in wrong class. Can we combine the classes by two different teachers?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Signing students up with their usernames?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Student Assignments not updated as they complete them?

Hi there, Thank you for reaching out! When assignments do not register as complete to a teacher, this could be due to several reasons: The students have duplicate accounts: it may be the case tha...

1. Community
2. Technical Issues and Workarounds
3. Scores

Hi there, We see this kind of situation fairly frequently, and it could be due to a few scenarios. If you don’t mind, could you please verify the following: Your students are completing the assign...

1. Community
2. Technical Issues and Workarounds
3. Cannot join this coach's class: cannot_modify_coaches

Hi there, If you're still experiencing this issue, could you please submit a support ticket? Please be sure to include your username/email and a screenshot showing the issue. I also recommend takin...

1. Community
2. Technical Issues and Workarounds
3. Students can not log in

Hi there, If you're still experiencing this issue, could you please submit a support ticket? Please be sure to include the student's emails and, if possible, a screenshot showing the issue. I also ...

1. Community
2. Technical Issues and Workarounds
3. Assigning Eureka Math units

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Math work for low readers

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. I keep getting false notifications

Hi Robin, Oh no! Could you please submit a support ticket? Please use a different email domain or ask a family member to submit it for you, if possible. This will help us investigate the issue in g...

1. Community
2. Technical Issues and Workarounds
3. Parent Dashboard: SAT practice: Correct/Total Problems not showing.

Hi Jeffrey Bragg, If you're still experiencing this issue, could you please submit a support ticket? This way our support channel can have a deeper look at it. Please be sure to include a link to y...