So I have been using khan since I was in 6th grade. Actually 5th grade so around 2015 im guessing I started using it. I just was able to log back in to my account and all of my hardwork is gone. no achievements or avatars. What I find odd is how some teachers i was with in 2019 are still on my account but everything else is gone. Does khan just delete data from accounts that havent been used in awhile? Is the data archived and if i start using my account more often data will come back?
How can we help?