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Μɑɠɱɑ

January 28, 2021 23:28

I've occasionally had some guardians come up to me and say that I have had some off-topic discussions. I know that's probably true, but I don't know exactly what comment was off topic. But the thing is they just tell me that I've had some off topic posts, and I don't know what comments that I should delete. I can't even reply to a guardian.

I just want to ask if there is a way I can either talk to the guardians. If not, then I would ask the guardians to please be more specific when notifying me, or else I don't know how to improve. And also, please don't take any offense, as I just want to know how to improve :D

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Quinn Hardbrook

January 29, 2021 01:30
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Yes, I just received a similar vague Guardian message (my second in a month or so which is strange), but, unlike you, I don’t think I’ve been having any off topic discussions recently. Both messages were from Guardians I was unfamiliar with so they’re likely newer Guardians still learning the ropes.

When in doubt of whether a post is off topic or not, delete it anyways. The posts which really matter are the ones which are obviously on topic.
Evan Lewis

May 19, 2021 04:54
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Hi Magma,

Thanks for the feedback on this, and sorry for the late response here!

Since you've posted this, we've updated our internal documentation and our training resources to help our new Guardians be more specific in their messaging. If you (or anyone else) receive any messages in the future that are unclear, you can always submit a support ticket and we'd be happy to provide some additional clarification!

Thanks again! Please let me know if you have any additional suggestions or feedback!

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